March 19th, 2008
Employment Globalization
By Jeffrey Goodman

Even though white-collar jobs are leaving the United States for growth-heavy regions like India and China, the placeless geography of e-commerce always works both ways. For those willing to make certain sacrifices, a new breed of American worker is following tech jobs out of the country; in essence, out-sourcing themselves. The software necessary for such an arrangement already exists, is easy to procure, and could change the way business is done around the world.

Until recently, the movement of workers between the developed and developing world has been characterized as a ‘brain drain’ of the most skilled to the rich economies of America and Western Europe. But now that jobs tied to computer technology, with rare exceptions, can reasonably be done from any terminal connected to the Internet, work has been completely divorced from a physical location, and the worker, similarly, can be located wherever it is convenient. Virtual telephone service allows tech workers to choose from any number of area and country codes, and an email address is accessible from anywhere.

The main barrier to large numbers of American workers moving abroad is not technical, as those issues have been solved, but the perceived social difficulty in being located far from familiar sights and sounds. Perhaps the more likely scenario will be a slackening of job-related immigration to the United States, as Internet-based opportunity opens in the developing world.

January 13th, 2008
Telepresence Goes Mainstream
By Dale Roethlisberger

Recently, we have seen an increased push for telepresense technology beyond the ‘executive’ meeting room. Perhaps telepresense is finally reaching the marketplace tipping point where it will be employed by the majority of a company’s workers. Broad deployment of telepresense technology has become more economically viable primarily because of high-bandwidth digital communications penetration by both the wired (or fiber’ed) and wireless data services delivery providers. With prices falling for both telepresense software and the telecommunications transport service, employers may finally begin to develop a much more robust virtual office and virtual employee business structure.

We maintain that there will be immense cost savings in both physical operations and employee overhead by deploying telepresence as an employee work paradigm. When all employees are always available during scheduled work hours from everywhere, the physical organization of work takes on a new dimension, especially in the services economic sector.

August 28th, 2007
Virtual Office Transition Techniques
By Dale Roethlisberger

Over the last few years, we have watched as our nephew (a self-proclaimed techno-geek) has developed himself into a ‘virtual employee’. His stated goal has been to be as free from working in a fixed ‘bricks and mortar’ office environment as possible. Fortunately, our nephew is in a type of business that may lend itself more to virtualization than other types of business.

Our nephew, and his immediate famliy members, used to own and operate a fairly large wholesale distribution company (i.e. warehouses, trucks, wholesale outlet locations - lots of real world bricks and mortar). That business was sold a few years back, and now the family is primarily involved in utilizing the proceeds from their business sale in investment banking and venture capital endeavors. The current activities of the immediate family lend themselves quite well to ‘virtualization’. Read the rest of this entry »

July 9th, 2007
Profitable Internet Service Models for Commercial Real Estate Owners and Commercial Real Estate Management Companies
By Dale Roethlisberger

We have spent years working various angles on basic Internet connectivity issues for commercial real estate. We find it hard to believe that the majority of commercial real estate buildings do not offer basic Internet connectivity to their tenants as a standard service. It would be impossible, for example, to operate a successful commercial office building without plumbing for restrooms and drinking water sources, or without electricity for lighting, heating and cooling, and operation of tenant office equipment. In today’s world, having Internet connectivity in a commercial office complex is as important as being able to turn on the lights.

Commercial real estate owners and real estate management companies appear to be content to let ‘outside’ service providers like the major phone companies or cable operators to deliver Internet connectivity on a tenant-by-tenant basis. This is the result of two quickly discernable factors. Before the Internet, the PUC regulations for telephone services provisioning were the sole responsibility of the Incumbent Local Exchange Carrier (ILEC) to the building ‘demarc’ and, internally to the building, the connection to the demarc was done as an ‘install’ contract by the ILEC or an independent telephone contractor. This was an area where, technically, real estate owners and management companies were hard pressed to develop an economical in-house engineering and generic equipment service for their tenants. Secondly, there was no economic way to become a telephone ‘exchange’ carrier to participate in the monthly revenue stream from the recurring service fees for the actual usage of a telephone system.

Read the rest of this entry »

July 9th, 2007
Web Based Advertizing Models for Internet Revenues Are Big Winners
By Dale Roethlisberger

We have been in the online services business since the mid 1980’s. R & D Enterprises, our Maryland Partnership, began as a BBS (Bulletin Board Service), one of those old (gosh, it seems like ages ago) dial-up systems where people primarily exchanged e-mail, hung around in chat rooms, and uploaded or downloaded a few relatively small data/software files. It was big news as ‘modems’ grew in speed and capacity from 1200 baud to 56k baud over a decade. The online world was dominated by the likes of CompuServe, GEnie, Prodigy, and eventually the premier privately subscribed AOL.

At first, customers paid by the hour on a tiered speed based connectivity rate. These systems were almost exclusively text-based, except for AOL, and it was very hard to entice advertizers to embrace these systems. Why spend your advertizing dollars in some clunky text-based or low resolution graphics environment when you had TV, radio, or glossy print periodicals that could really show off your product or service in style. As a result, the pre-Internet online services were forced to rely primarily on subscriptions as their chief revenue source. Only AOL has managed to make the transition to the Internet age as a subscription system, and we suspect that nowadays, even AOL derives the major source of it’s income from advertizing dollars. Today, even if you only have one web-site, you can derive advertizing income from the domain by participating in one of the many advertizing revenue sharing services. We use Google’s AdSense program and we are very pleased with the results. Read the rest of this entry »

July 8th, 2007
Large Companies and Government Agencies Pay Too Much for Telephone and Telecom Services
By Dale Roethlisberger

Normally, we do not report on Internet services designed for the largest business and government organizations. In most instances, R & D Enterprises rarely has the opportunity to consult and contract services for these size entities. We are mostly a small business Internet, telecommunications, and consultancy partnership. However, from time-to-time we are asked to render our opinion on other Internet based services and their potential for growth and market share in the ‘online’ services universe. Recently, a group of venture capitalists asked us for our analysis of Invoice Insight and we have to admit it’s a winner.

If your company or organization spends $50,000 or more per month on telephone or telecom services, you are probably overpaying by 10-30% and maybe more. Invoice Insight has developed a proprietary online system that utilizes the electronic record-keeping and automated payments systems of the major phone carriers nationwide to more effectively analyze usage, correctness of billed services, and employ their electronic payments systems efficiently. Some may say it isn’t sexy, but when we took a look at the typical monthy savings versus the cost of the service, we decided that you should take Invoice Insight to breakfast, lunch and dinner when you go to the telephone and telecom services cafeteria.

Read the rest of this entry »

July 8th, 2007
Mission Statement / Client Endorsements from Past Web Designs
By Dale Roethlisberger

What do we do?
We work with web designers and technologists so we can host your Web site, handle your e-mail or build a local area network (LAN) in your office. We can provide secure e-commerce servers which allow you to collect payments online. We can post message boards, search engines, guestbooks and other online features.

Most importantly, we provide reliability. Call and we’re here. We’re responsive. We understand that your Internet presence is important and we want you to be a success.

Have a question? You can reach us by e-mail or phone — 301-564-1297.
It’s just that easy — and there’s no reason working with technologists should be any harder.
What people say….
Busworks is well-known to this association and many others because it’s where webmasters turn for information and advice. The great thing about Busworks is personal service — everyone is treated well, calls are returned and there is a great reservoir of experience and expertise.Gene Del Polito
President
Association for Postal Commerce (PostCom)

Busworks has been our Internet Service Provider (ISP) for over three years and the personal attention we get from their customer service department is unsurpassed in today’s hyper-busy business environment.We have had very few problems with our Web access and if something negative does develop it is consistently fixed quickly and graciously.

Jeff Lubar
Director of Communications
Mortgage Insurance Companies of America (MICA)

Busworks has handled our Internet activities for years, not only our main site but many client sites as well. Busworks is a small business so when something needs to be done you get to talk to a real person who can offer useful advice and information.

Peter G. Miller
OurBroker®
Ourbroker.com